State Farm® Insurance Agent Tom Ziegenbalg
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott pappolla
March 19, 2024
"They are my go to for all my insurance needs and my buyers ...all very nice"
"Thank you, Scott. I'm glad we were able to help you out."
Glenn Slater
March 8, 2024
"Highly recommended! Easy to deal with and extremely professional 👌"
"Hi Glenn, thanks for the complement and trusting us for your insurance needs. "
Kimberly Lasalandra
February 21, 2024
"Tom was Fabulous. I was under the gun for Homeowners Insurance. Tom was quick to respond and completed everything within hours. I highly recommend using Tom at State Farm in West Milford."
"Kim, thanks for the kind words. That means a lot to me. Please keep us in mind for future insurance needs. "
Bryna Messmer
October 10, 2023
"Easy, fast and affordable. I wish I had come to TJ ages ago instead of using others for my husband's business account. Now I just need to transfer everything else to him 😆"
"Thank you Bryna. I'll share your comments with TJ. "
Dawn Keramedjian
June 7, 2023
"Tom and his team have been taking care of all of my insurance needs for years. They recently contacted me about some upcoming changes to one of my life policies. I made an appointment and we sat down together to discuss my options and made sure I will continue to have my insurance needs met long into the future. Thanks for protecting me and my family and always looking out for all your customers!!!"
"Dawn, thanks for your loyalty as a longtime customer & putting your trust in me as your agent. "
Henry Meditz
April 27, 2023
"Excellent service! Resolved claim process quickly and efficiently! Highly recomended!"
"Henry, I'm glad everything worked out. Thanks for being a long-time customer. "
Dennis Shanahan
March 31, 2023
"My home caught on fire in Jan. of 2022 and it was devastating. It happened on a Sunday afternoon. Before the fire department had finished I received a call from Thomas Ziegenbalg, my State Farm Agent, to let me know not to worry that he already had funds available for me for whatever I needed for housing, food etc. What a relief! State Farm assigned a claim agent specialist, Eric Miranda, who like their add says "like a good neighbor, Eric is there" He worked with me all of the way to make sure that all of my repairs were taken care of. I call him by his first name because I feel that he is a FRIEND not just an agent. I cannot thank Thomas Ziegenbalg and Eric Miranda from State Farm Insurance, enough. Great job State Farm Dennis Shanahan"
"Dennis-I'm just doing my job, which I love being an Agent for the company. It's times like this when you can rely on a "good neighbor", State Farm is there. I'm glad everything worked out. "
Kerry Rieu
February 25, 2023
"The people in this office are awesome. 🙂"
"Thank you Kerry. Enjoy your day. Tom Z"
Anne G
January 31, 2023
"Are you tired of paying reasonable prices for auto insurance? Have you had enough of consistent rates for decent coverage? Want to see your premiums rise to breathtaking heights that could provide a view of the peak of Mt. Everest fitting for the cover of a calendar? Then Tom Ziegenbalg is the insurance agent for you! Paying my auto insurance bill used to be a boring, mundane task that was more of a nuisance than anything. That was, until I signed up with Tom Ziegenbalg! Now, paying for auto insurance has become an adventure the likes of nothing I have ever experienced before! Every month I check the mailbox to see if today is the day I will receive the distinct, white and red envelope that I immediately rip open with shaking hands to see how high the price has shot up this month. If only the figure on my stock portfolio increased at such a rapid and dramatic pace, I just may be able to continue using this agent, but alas, I guess I’ll just have to switch back to my previous agent who provided me the same, boring old coverage month after month before I dared reach out to try see if someone could match or better her price."
"Anne G, I'm sorry for your inconvenience. Please call the office if you'd like to discuss further. "
Feathy_101
January 26, 2023
"Danielle deserves a promotion"
"Danielle, along with all my Team members are top notch! Thanks for reaching out. "
Elmer Platz
May 12, 2022
"Efficient and fast customer service!!"
"Thanks Elmer for your kind words. We treat our customers like family."
Karen Rega
April 13, 2022
"Very knowledgeable and helpful agents"
"Karen, thank you for the kind words. Please spread the word to others. Have a nice day."
Jim Louis
January 12, 2022
"I called Tom for a Auto and home rate as my renewal rate was high from Liberty. He saved me 1000 on Auto and 300 on home owners so I switched and what impressed me was when I received the ID cards they placed in plastic holders ready for the glove box. I highly recommend him old fashion customer service and answers his phone. Call him it's worth it!!!"
"Thanks Jim. Please spread the news to your friends & family."
David Clutter
November 5, 2021
"I spoke with Kelly twice and had two emails with her. She was very friendly and helpful."
"Kelly & the rest of my staff are always efficient & helpful."
Mary Poppins
May 10, 2021
"I have been going their for many years now, I have my life in good hands. Any financial advice Tom was very Knowledgeable on stearing me the right direction. Tom's office is very Community Oriented, and an allaround great family Friendly Guy."
Tawny Taylor
December 12, 2020
"Great insurance coverage and wonderful service!"
Joseph John Justin
October 19, 2020
"Throughout my adult life, and my parents before mine. Our insurance needs have been well met for two generations now. Thank You"
"Thanks Joseph for the positive response. I just celebrated 40 years with State Farm & we have many 2nd generation family members in the office. Tom Z, Agent"
Greg Andrews
October 10, 2020
"I requested a quote from TJ on a commerical piece of property. He quoted me a price and I gave a deposit. When the bill came in it was actually 3250. dollars higher. He told me it was a mistake and he would talk to an underwritter, he then told me he spoke with 3 and finally got the quote down to the original price. I started not to believe him and went back to my previous agent. I never received a corrected bill but I finally received another bill with the higher amount. I have never been treated this way before by an agent, he constantly lied to me and I have no idea what to get out of this. Totally untrustworthy."
"Thank you for your feedback. Please call the office at 973 728-9169 and I can resolve this matter. Tom Ziegenbalg, Agent"
Maggi Corradino
September 3, 2020
"Highly recommend! Awesome staff, very helpful and efficient couldn’t ask for a better insurance company."
Nick Chirico
May 14, 2019
"Tom and his staff are very helpful and professional. I've been working with them for over 2 years and everyone there is friendly and easy to work with. Kelly, Mary, Danielle, Judy and Tom's 2 sons Dave and TJ are all a pleasure to work with. They have always gone above and beyond to make sure my needs are met. Highly recommend giving them a call. It's very much a family atmosphere at this office."
Andrew DelGrosso
February 19, 2019
"I've been with this agency my whole adult life, and my parents used them for years before that. They always return calls and emails, and follow through with any questions or inquiries. This is important to me. Thanks."
"Thank you Andrew! We appreciate you sharing your kind words and experience. We look forward to providing you with 5-Star service."
Nancy J Tucci (Nancy Massimi)
November 2, 2018
"Very nice and informed people. Nice atmosphere"
"Thank you Nancy for taking the time to leave such a great review!"
Melissa Obrotka
July 11, 2016
"This agency is friendly, helpful, and always ready to go the extra mile! My husband and I have worked with Danielle quite a few times and she has always been so professional and ready to help with any questions we've had! Thank you all for the positive experience of finding auto, life, and homeowners insurance! Great team of people!"
"Thanks a lot Melissa! We appreciate your kind words and look forward to many more years of working with you!"
Lindsay Ziegenbalg
February 19, 2016
"The Ziegenbalg Agency has provided me excellent customer service every time I need something. They are a wonderful agency, they always make sure I'm well taken care of and have everything I need from auto to life insurance. They don't skip a beat, it's nice to be able to trust a agency with so many important things without having to worry. From the Agent to the staff, they are all amazing!! Thanks for everything you guys do!! -Lindsay K."
"Thank you Lindsay , appreciate your feedback!"
Charlie C
November 11, 2014
"Tom and his staff are top notch! Every interaction I have had has been a positive experience because they treat me like family. Tom has taken the time to review my insurance needs for auto, homeowners, life insurance and banking products. He and his staff are very knowledgeable and have saved me money throughout the process. There is nothing like the security of knowing you are protected if something unexpected happens to me, my home or my automobiles. Thank you Tom and State Farm!"
"Charlie, we love hearing from our clients so thank you for taking the time to leave us feedback."